The quickest way to return an item is through our self-service portal which can be accessed through your account. Your customer account stores all your past orders, so you can easily find the order number you'd like to return. If you already know your order number, you can access our self-service return portal here.
Log in to your account and navigate to the "Orders" section. From here you will see a list of all your past orders. Find the order that you want to return and follow the prompts to request a return. Our team will review your request and if approved, you will be notified to ship the item back. After we receive the returned item, we will issue you a refund.
If you do not have an account with us, please contact us by live chat or email at sales@stashcycles.com.