Ordering
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After placing your order, you can track its status by logging into your account and navigating to the "Orders" section. Here, you will find real-time updates on your order's progress, including shipping and delivery details. Alternatively, you can use the emails you received from us regarding yo...
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If you have an account with us, we offer the option to cancel orders in your customer portal. Self-service cancelations are only available for 1 hour after orders are received. If you do not have an account or it has been more than 1 hour since you ordered from us, please send an email to sales@s...
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To place an order, browse our product catalog and add your desired items to the cart. Once you're ready, proceed to checkout, fill in your shipping and payment details, and confirm your order. You will receive an order confirmation email with all the details. If you prefer to chat with us, we ca...
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What if an item I ordered is out of stock?
If an item you've ordered is out of stock, we will notify you via email and provide options for a refund, replacement, or backorder. We strive to keep our inventory updated to avoid such situations. -
What should I do if there's an issue with my order?
If you encounter any issues with your order, such as incorrect items or damaged goods, please contact our customer service team immediately. We are committed to resolving any problems promptly. -
Which payment methods do you accept?
Most major digital payment methods are accepted online. Credit card, Apple Pay, PayPal, Meta Pay, Google Pay, Shop Pay, even the dang Diners Club. -
We currently do not collect sales tax outside the state of Washington. This is subject to change as we reach economic nexus in new states. Sales tax is calculated based on the shipping address and the applicable state and local tax laws. The estimated tax amount will be displayed during checkout.